What information do we collect and Use?
We strictly honor your right to privacy and confidentiality. We do not publish your details in any media without your express approval. Your records are retained within our system for a limited time for internal administrative use only.
We only use your email address to contact you for specific projects only and not for unsolicited mail or offers.
As with most web sites, certain information is automatically and stored in log files. This information includes Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not distinguish individual users, to analyze trends, administer the site, track user movements around the site and to gather demographic information about our user base.
This data from log files is never linked to personally identifiable information, and is retained for a maximum period of three months..
We do not set cookies on your computer. and no registration is needed to access our site or services.
Engaging Our Services
For your security, you have a choice between two popular secure payment methods: Paypal or Online Transfer. No sensitive and/or personal information is ever requested on our web site. We do not usually accept checks, cash or any type of non-receipted payments, except in special circumstances.
Submitting Your Work For Editing
All communication will be vial email. We usually place a tracking pixel in our replies so we can confirm you have received our messages. We receive projects for editing and rewriting via the internet and return the edited version the same way.
Fogfactor warrants that no part of your work submitted to us for editing will be compromised, disclosed to anyone, used by anyone else or plagiarized (either content, concept, ideas, or specific sentences, paragraphs, scenes, or chapters), or in any other way appropriated by or shared with anyone. We may choose to use extracts submitted for sample editing on our web site. All work received is treated as proprietary and its contents or subject is never disclosed to or discussed with any third party.
We reserve the right to divulge your personally identifiable information as required by law and when disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.